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20 YEARS ONTARIA: OUR GUESTBOOK

Ontaria Adirondack Canoe

 

- Good morning! The Adirondacks are great - super comfortable and you smell very pleasant after the rain ;). Many greetings from Zwickau. Carsten Brunner. 7.8.2023

- Thank you for all the patience with me while I decided what chairs to buy Markus - I love them! Carin Olbort, Basel, 7.7.2023

-•  Markus, thanks for the Top service! Groeten - Richard Zappeij, Vingst, Belgium, 15.6.2023

- I had given a very negative review out of annoyance that my deck chair collapsed after four years. Of course, the damage is and remains annoying. But the annoyance quickly evaporates when Mr. Philipp takes care of the concern in an exemplary manner and quickly finds a satisfactory solution, here complete replacement. Thank you very much, that is not self-evident. Dietrich Kusch, Berlin, June 1, 2023

-HelloMr. Philipp, the replacement chair arrived yesterday already directly. Thank you for this uncomplicated, fast and customer-oriented handling of the complaint! This service is really outstanding. Klaus Rader, Templin. 14.4.2023

- Absolutely competent service. From ordering to delivery to a complaint, everything worked out. I sat in such a chair at Lake Nipissing for the first time 20 years ago and fell in love with it. Hartmut Klüter, Bad Lippspringe, 6.4.2023

- We are thrilled. We feel very comfortable in the small sauna hut, which smells so wonderfully of cedar wood. Building the sauna was a pleasure thanks to the good instructions. Very sympathetic company owner who personally takes care of our wishes. I have absolute confidence and am sure that if any problems should arise, Mr. Philipp can be relied upon. The shipping to Switzerland was perfect and without any problems. I can highly recommend Mr. Philipp. M. Casutt, Grüsch (Switzerland), 10.1.2023

 -HelloMr. Philipp, the credit arrived - thank you very much for the quick handling. Your customer orientation is really extremely rare in the service desert that is Germany! This must also be said once. Best regards and a nice weekend. Christoph Schwarzbart, Munich, 18.11.2022

- From the presentation on the homepage to the individual and, if desired, personal advice and quotation to the purchase/shipping and, if necessary, advice on assembling the chairs: top!!! It does not get any better than this.Very sympathetic company owner who cares personally. I have absolute confidence and am sure if any problems arise in the future, I can turn to Mr. Philipp and they will be solved. Thank you very much. This makes shopping and fulfilling dreams fun. MA YES, 14.10.2022

- Dear Mr. Philipp, zwas late, nevertheless I would like to thank you again very much for your very good and friendly service.
The chairs are very comfortable ( not only beautiful) and our bathing platform has become a favorite place of us. When we will renew them, we will be happy to come out of you again. Kind regards. - Eveline Buff, Frauenfeld, 6.8.2022

- I would like to thank you very much for the personal phone call with you and the great advice. Where else can you find that? Before that, your website had already convinced me. To bring it to the point: The way you respond to customers' questions - I can only trust you completely. - Frank Schneider, Boostedt, 28.6.2022

- I am very pleased, my husband painted everything and today we sat for a bike on you at my new favorite place. A very nice ambience and great chairs. Thank you, good time. - Sabine Hermann, Forbach, 12.6.2022
 
- Dear Mr Philipp, wonderful! The chair stands and is very beautiful and very comfortable! Thank you! - Michèle Dutt, Karlsruhe, 11.6.2022
 
- Chairs are beautiful and worth every penny.As silly as it sounds, we have wanted to buy these original chairs for so long and today we have fulfilled our wish. Also, many thanks to the gentlemen/ladies who worked and assembled the wood so beautifully. - Sarah Wendt, Wietze, 28.5.2022
 
- Wow, response on Sunday - not bad!!! Thank you for the detailed words and the very impressive picture. We are looking forward to the grey patina by the way! Looks great. - Klaus Langhof, Hanau, 15.4.2022

 

- Hello Mr. Philipp, I must thank you for the fast delivery, that was extraordinary! Thank you also for the always quick answers to my questions. The chairs were also set up and tested straight away. Super comfortable! - Family Schmidt, Helmbrechts. 21.3.2022

- Our chair set had a crack in one armrest after a few years.We are thrilled with the contact we had with you about this complaint! Thank you once again for your prompt response and the quick and free delivery of the replacement part. We have the chairs in front of the garden house and everyone just wants to sit on them. It is beautiful furniture. We wish you all the best for the future, and you are always taking care of your own satisfied customers! We would be happy to recommend you. - Becker family from Mühlenbeck, 12.3.2022

- We would like to thank you once again for your absolutely great service. The friendly, helpful and quick manner is not always a matter of course. And the fact that the product also delivers what is promised ... simply perfect. We hope that our evaluation reflects this at least a little. We wish you every success and keep up the good work. Sven Miersch, Delbrück. 5.2.2022

 
- Mr Philipp, we hit the bull's eye with the gift for our colleague.. Thank you very much for the very prompt sending and for your responsiveness. The chair fits wonderfully in your garden and has become a good place to recharge your batteries and get healthy. Best regards and Happy Easter! Antonia Birkle, Seelze, 3.12.2021
 
- Hello Ontaria team, I would like to give you a big commendation for your prompt, fast delivery. Compliments !!! L.G. Helmut Thurner, Puchkirchen, Austria, 30.10.2021
 

- I am so happy! I've been dreaming about this chair for two years! A thousand thanks! And hats off to you for working all day on Saturday! My great luck! I wish you a nice evening and a great Sunday. Renate Wagner, Hechingen, 27.10.2021

- I am more than thrilled with both the chairs and the service.I had many questions, both before and after delivery. All were answered promptly to my complete satisfaction. Even a part of the chairs that I damaged was replaced. A clear recommendation. Michael Stoll, Regensburg, 25.8.2021

- Class!!!!! Great uncomplicated handling.I can only recommend you, thank you very much! Best regards, Gabi Albiez, Waldshut-Tiengen, 23.5.2021

-THANK YOU for the enchanting andreliable service and the engaging conversation last weekend. Maybe - who knows, we'll read from each other again. Until then, stay well. Anke Ramm, Heiligenstedtenerkamp, 12.03.2021

- Chairs and stools are perfect. Processing, delivery and the telephone conversations with Mr. Philipp are unparalleled. We have rarely been served and advised so courteously. Our recommendations will go far beyond our community Fuldatal. Thank you again. 6.2.2021 Petra and Michael Marzok

- Advice even on Sunday.You feel as a customer just very well taken care of and the order was there after two days. The quality of the chairs is just a dream, even the skins are eye-catchers. Our new furniture was a bit more expensive, but the price will pay off in the long run. Many thanks for everything dear Mr. Philipp. Katja Rauschenberg, Ahrensburg, 26.1.2021 

- You are indeed as efficient as it says on your website. Andrea Russel, Switzerland, 4.12.2020 

- I wrote a mail late in the evening, and Mr. Philipp answered the same evening. In fact, everything arrived as ordered. And a boss who is visibly concerned about the welfare of customers, there are no longer often, unfortunately. And when the chairs were assembled (pre-assembly is worthwhile in any case !!!), one is enraptured by the beauty. Great wood, you would love to touch it all day and paint over it :-) LG from Spain. Marc Russen, Barcelona, 29.9.2020 

-Competent, nice, fast and the product at a fair price! Unfortunately, in this day and age a rarity. The advice, whether on the phone or by mail, was just great and honest. The shipping to Switzerland was perfect, problem-free and FAST!!! Mr. Philippe is from now on my new favorite seller! Greetings from beautiful Switzerland. Christoph, Obstalden, Switzerland, 19.10.2020

- Chair was delivered on time yesterday and I have built it immediately. With such a fast and courteous response from your side I had not expected and such an accommodating customer service I have also not yet experienced. Many thanks for the prompt and competent response. Lutz Kirchhoff, Bonn, 22.9.2020

- I had ordered Adirondack Chairs from another supplier last week, but had to send them back due to quality issues. Now I am really glad I did and can sit and lie in really good chairs. Thank you for the good service. Petra Sood, Osnabrück, 13.5.2020

-Quality, fast delivery, personal customer service - you really have to be careful that you don't lose control with enthusiasm about the goods and the service and poof - you've bought more than you originally wanted. Fisher House, Wehrland, 10.03.2020

- Ordered in the morning, unfortunately wrong - but Mr. Philipp called and everything was good. So good that really on Saturday for the birthday the chairs were there: great wood, very comfortable. But just the service, you are so grateful when something runs so. Five stars, more is not possible :) - Cornelia from Vorpommern, 21.10.2019

- Mr. Philipp, with you everything has fit: Advice, processing and delivery! Such a great service is rarely found. - Christine Kellerer, Fürstenfeldbruck, 14.3.2019

- The chair is first-class processed and sanded, safely packed and the desired day delivery has worked. The gift has become a hit, not least thanks to your perfect service. - Astrid Zinke, Borken, 6.1.2019

- Thanks so much Markus, we are amazed at your company's skill at communication and delivery. Good for you! - Barbara Beus, Roquefort de Corbieres, France, 28.12.2018

- After a cautious question whether I could pay for 2 Bear Chairs in 2 instalments, the answer came immediately - it was late in the evening after all - "Yes, that's no problem at all! I have often bought on the Internet, but your company is a role model in terms of friendliness, commitment and goodwill! THANK YOU! - Sigurd Thiede, Neuschoo, 19.11.2018

- Hello Mr. Philipp, as promised I send you 2 pictures of your beautiful Adirondack Bear Chair. He is a gem on our terrace. I. Hanke, Eltville, November 6, 2018

- Think it's great that you can do your business on the Internet in a trustworthy and customer-friendly way without Amazon, Mastercard / Visa & Co ... you don't have to feed them as well. - Ted Scheidegger, Arosa, 21.10.2018

 - Mr. Philipp, thank you very much for these great chairs. After punctual delivery on the day of your choice we will hand over to our parents. Everyone just wanted to sit in the chairs :-) - Deborah Schleier, Hessisch-Lichtenau, 3.9.2018

- Only a few minutes after the online order Mr. Philipp called to clarify some details. Everything was delivered fast and well packed. The quality has exceeded all my expectations, very good workmanship and a fantastic seating experience. It is worth every euro for a good piece of quality of life. I am 100% satisfied! Karin Schmeckpeper, Syke, 14.8.2018

- I would especially like to point out the perfect (pre-)assembly of the chairs and stools with waterproof glue and stainless steel screws! Short delivery time, robust packaging and immediate response to all queries by Mr. Philipp personally confirm my decision. - Olaf from Tecklenburg, 5.7. 2018

- Adirondack Chair arrived on time, the handling was pleasant and uncomplicated, the pre-assembled chair was superbly finished. - Petra Weinert, Hamburg, June 19, 2018

- After a detailed information meeting with Mr. Philipp we bought the chairs. We didn't regret it for a second, everything worked out fine. - Ingrid from Bad Doberan, 12.4.2018

- Advice from the boss personally, fast delivery and processing of a complaint excellent! Quality and seating comfort perfect. - Christina Liebetrau, Rotterode, 3.4.2018

- The new chairs have made our fireplace in the garden the perfect place to feel good. So comfortable you can sit in it for hours. First-class customer service, delivery incredibly fast. - Family Große, Seevetal, 12.2.2018

- Both my orders were delivered within two working days - great! The chairs offer highest comfort, the quality is unique and the cedar wood is beautiful. - Maximilian, Munich, October 24, 2017

- The Adirondacks are super comfortable, and Mr. Philipp offers great customer service, so 100% recommendation! - Nicole Krämer. Cologne, 7.8.2017

- I live on Sylt and always hear "island surcharge", "forwarding expenses", "we do not deliver on islands". All that was saved here :-) It's certainly a good idea to have it pre-assembled, not only because of the warranty. Way to go! - Katja Wiechmann, List, Sylt, 16.7.2017

- I really wanted the original chairs and no cheap imitations! Ordered on Sunday, delivered on Tuesday, everything without any problems! - Beate Singer, Hassfurt, May 28, 2017
 
- Hello Mr. Philipp, 1000 thanks, finally!! You have no idea how long I've been looking for these chairs. - Katja Wiechmann, List 25.2.2017
 

- We had bought 2 chairs, later we ordered 6 more. Ontaria gave us the quantity price without being asked, as if we had bought 8 together. Great service. Really recommendable. - Klaus Brandt, Wunsiedel, January 3, 2017

- Markus: Perfecto. Muchas gracias a ti por tu ayuda y por tu agilidad. La verdad que va a estar super contenta! - Núria Valero, Sant Joan Despi, Barcelona, 14.12.2016

- Our chairs are real "Dreamliners", indescribably comfortable and convenient. - H. Nickles, Nuremberg; November 29, 2016

- We haven't found a more beautiful Adirondacks anywhere. Also the service is great. Ontaria again anytime. - Marc from Neustadt, 10.11.2016

- I'm glad I took it pre-assembled now. I love how soft the wood feels. This chair is really great. - Ellen Berenbrinker, Verl, 4.11.2016

- The quality of the furniture is top and the smell of the cedar wood is simply unique! Canada at home! - Silvana Kunder, Abtwil-SG, Switzerland, 19.10.2016

- My guests are delighted. Nobody wants to get up again. Great seating comfort. - Bernd Eisele, Göppingen, 24.9.2016

- Chairs and stools are a feast for the eyes and totally comfortable. Advice, processing, delivery service smooth, uncomplicated and always super friendly and absolutely customer-oriented! S.Wingen and S.Rössler, Siegburg, 12.9.2016

- I've never seen anything like this in online commerce before!!!! I am really impressed and would buy here again any time! - Kai Bumeister, Maintal, 9.9.2016

- From ordering and delivery to a generous, subsequently granted discount when ordering a second chair. Mr. Philipp offers a service that is second to none: short response times, fast shipping, simply great. Markus Baldes, Germany, 14.8.2016

- Above all, I noticed that the people at Ontaria work with enthusiasm on the matter itself and stand fully behind their products. - Nils, Hamburg, July 28, 2016

- The advice, delivery and assembly service were simply inspiring! You rarely experience something like that in Germany anymore. - Dagmar Obermeier-Kundel, 21.6.2016

- Mr Philip, I can confirm every word you write! - Markus Baldes, Wrestedt.7.6.2016

- Markus was fantastic, he truely understands customer service. The chairs were a birthday present. Markus knew and as a surprise he completely assembled the chairs for me! - M. de Jongh, Ouderkerk aan de Amstel, Holland, 20.5.2016

- The birthday service (complete assembly and delivery) came perfectly on time! Great quality, perfect service and very nice contact! - Thomas Hübner, Allgäu. May 8, 2016

- To your responsiveness, reliability and friendliness as well as the delivery of the chairs, we can only say: it couldn't be better! - Monika Schmitz-Hoppe from Münster, Westphalia, 27.4.2016

- To be honest, I understood your announcement "We will gladly send the spare parts free of charge" to mean a freight-free delivery. But the fact that there was in fact no invoice attached to the show "screams" for recommendation! - Jörg Reichmann, Burbach, January 28, 2016

- Somehow it's a very nice thing if you as a customer don't feel like you're just a "number". - Nadja Huber-Ress, Bergheim, Austria, 9.11.2015

- Hello H. Philipp, we are thrilled with what we are currently unpacking. It's just great. We have never seen such perfect quality. - Hans Nickles, Nuremberg, 30.7.2014

- They're so fast, we can't keep up. Many thanks for the very accommodating and prominent delivery of my favourite chair. - Michael and Anja Hübner, 19.7.2013

- Hi Markus, fantastic. Great service! Thank you very much. - Angelika Hoch, Ottawa, Canada, 5.6.2012

- Great, great and thanks for the really fast delivery and help. Chairs are great, wood is nice. The first one is ready and as comfortable as expected. - Sven Steuerwald, Rüsselsheim, 1.3.2011

- The chairs are simply stunning. We have made an extremely good purchase with absolutely uncomplicated and smooth shipping - making online shopping fun. - Jörg and Cerstin Reichmann, Burbach, 29.7.2010

- Hello Markus, The furniture is lovelyand everything looks like it has been in the house for ever. Thank you again. Estelle Goodwin, Wilmslow, Cheshire, Uk, 23.8.2009

- Good day Mr. Philipp, I received the goods 1A. I can only recommend your company. Your service and delivery availability is super! We like the Bear-Chair so much, we would like to have 4 chairs again. - Markus Stöckli, Weil am Rhein, 27.5.2008

- Thank you again for your nice, uncomplicated, customer-friendly manner. And it's true, you are one of the cheapest :-) -Sherry Hennacy, Sulzbach, 7.4.2007

- Dear Markus, my goodness, there's some beautiful-looking Stickley stuff in your store. - Peter & Dinah Kessler, London, UK, 27.11.2006

- No doubt once the baby arrives and the house is finished we will give in to the temptation to buy some more Stickley. - Mark McGaw, Swansea, Wales, 16.4.2005

- Dear Markus, the chairs look great. I love your stuff. - Rasa Job, Bad Soden, Germany. 14.7.2004